What Is Google Ellation and How Can I Remove the Charge?

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Learn how to recognize and get rid of this charge

Co-authored by Travis Boylls Reviewed by Stan Kats

Last Updated: February 20, 2026 Fact Checked

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• What is Google Ellation?
|
• Is this charge fraudulent?
|
• What if I don’t recognize the charge?
|
• How do I get rid of this charge?
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• Preventing Future Charges

|Show more |Show less

If you received a charge labeled “Google Ellation” or some variation on your bank statement, PayPal, or Cash App, you may be wondering what this is. Is this a legitimate charge? How do you make it stop? This wikiHow article answers all your questions.

Google Ellation Charges

Google Ellation refers to charges from Ellation, the former parent company of Crunchyroll, that are processed through Google. This usually happens when you subscribe or rent/purchase movies through the Google Play Store. You can cancel subscriptions via the Google Play Store.

Steps

Section 1 of 5:

What is Google Ellation?

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1. 
   This is a charge from Ellation managed by Google. Ellation is the former parent company of Crunchyroll and VRV, which are distributors of anime and manga in the US. If you subscribe to Crunchyroll or rent/purchase movies through the Google Play Store, you may receive a charge that says “Google Ellation” or some variation. This may appear on your bank statement, PayPal, Cash App, or other payment services.
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Section 2 of 5:

Is this charge fraudulent?

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1. 
   No, Ellation is a legitimate company. Ellation (now Crunchyroll) offers streaming services such as Crunchyroll and VRV, as well as anime and manga. You should only receive a charge from Ellation if you subscribe to one of these services, or if you rent or purchase a movie through Google Play. In some cases, this may occur due to in-app purchases or through Google Ad services.

Section 3 of 5:

What if I don’t recognize the charge?

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1. 
   1
   Check your Google Play subscriptions. You can check your Google Play subscriptions at play.google.com/store/account/subscriptions. See if you have a subscription to Crunchyroll or VRV.
2. 
   2
   Check your email for receipts. You should receive an email receipt for any purchases you make through the Google Play Store. Check for any receipts around the time the charge was made. See what the charge was for.
3. 
   3
   Check other devices. This can include other Android phones and tablets, Chromecast devices, Google TV, Android TV, and more. Make sure these devices don’t have any apps that are racking up charges.
4. 
   4
   Ask other family members. Maybe you have a child or a spouse who subscribed to the service or rented or purchased a movie. Make sure no other family members have access to your Google account.
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Section 4 of 5:

How do I get rid of this charge?

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1. 1
   Cancel your subscription. Go to play.google.com/store/account/subscriptions or open the Google Play Store on your Android device. Tap your profile icon and tap Payments & Subscriptions > Subscriptions. Tap an Ellation subscription, such as Crunchyroll, and tap Cancel Subscription. If you subscribed through the Crunchyroll app or website, you’ll need to cancel your subscription via the Crunchyroll website.
2. 
   2
   Request a refund if you were charged incorrectly. If you think the charge was made by mistake, you may be eligible to request a refund if the charge was recent.
3. 3
   Dispute the charge with your bank if you can’t get a refund. If you suspect fraud, inform your bank and let them know you suspect fraudulent charges on your account. They will be able to investigate and credit back the charges if it is indeed fraud.
4. 4
   Secure your Google account if you think your account was hacked. Change your password and enable two-factor authentication.Make sure you are required to enter a password before all purchases.
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Section 5 of 5:

Preventing Future Charges

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1. 1
   Check your Google Play account regularly. Check your Google Play subscriptions to make sure you didn’t accidentally subscribe to anything you didn’t want to or make any unwanted purchases.
2. 2
   Check your bank statements. Be sure to inquire about any future charges you don’t recognize and research them. Make sure they are not fraudulent.
3. 3
   Make sure your Google account is secure. Always use strong passwords and change them regularly. Make sure you have two-factor authentication enabled.
4. 4
   Manage your child’s Google accounts through Family Link. You can use the Family Link app to manage your child’s Google account and their devices. Make sure you have it set to require your approval to make any purchases through the Google Play Store.
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