Q&A for How to Cancel a PayPal Subscription

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  • Question
    I want to cancel a subscription with a vendor; they say I have to let PayPal cancel it as well even though I paid by Visa. What can I do?
    Community Answer
    Community Answer
    You probably have to cancel the subscription both with the vendor and within the PayPal system. If you are sure you did not use PayPal then, to be on the safe side, contact whoever issued the credit card.
  • Question
    How can I get my money back as soon as possible?
    Community Answer
    Community Answer
    Unfortunately, you'll only be able to cancel upcoming payments, not payments made in the past. Try contacting the service you subscribe to request a refund.
  • Question
    How do I cancel a recurring charge from a business that was set up in PayPal?
    Community Answer
    Community Answer
    When you sign into PayPal, click the gear icon at the top of the page, click "Payments," "Manage pre-approved payments," and then click the name of the business. You can cancel the recurring payment on that screen.
  • Question
    How do I cancel my PayPal account?
    Community Answer
    Community Answer
    To close your account, log into your account in a web browser, click the gear icon at the top right corner of the screen, then click "Close your account."
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