Q&A for How to Change Your Netflix Plan

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  • Question
    When does the new plan take effect?
    Community Answer
    Community Answer
    You will be billed the new rate at the start of your next billing cycle, but you'll be able to start using your new features immediately.
  • Question
    Why are the options listed in the article not available for me?
    Community Answer
    Community Answer
    Netflix streaming plans will vary depending on your region. The plans outlines above may not be available where you're at. The DVD delivery option is only available in the US.
  • Question
    How do I change my Netflix password?
    Community Answer
    Community Answer
    If you don't know your Netflix password, you can request a password reset by visiting Netflix's Forgotten Email/Password request form.
  • Question
    Do I have to pay for each movie if I have a Netflix monthly plan?
    Community Answer
    Community Answer
    No, you do not.
  • Question
    How often are the latest series downloaded onto Netflix?
    Community Answer
    Community Answer
    Each one is different. You can look up Netflix's release schedule a month or so ahead of time.
  • Question
    At present, I use a laptop to get Netflix. I have now purchased a tablet to use for Netflix. Can both be used on the one account?
    Community Answer
    Community Answer
    Absolutely. However, depending on the plan you have, you may only be able to stream on one device at a time.
  • Question
    Can I change my plan and credit card for payment?
    Community Answer
    Community Answer
    To change your type of payment, go to Your Account, then click Update Payment Info.
  • Question
    My iPad, which contained 10 downloaded episodes, has been stolen. I bought a new iPod, but now I cannot download videos, so what can I do?
    Community Answer
    Community Answer
    Go to Manage Download Devices, remove the iPad and start the download to your new device.
  • Question
    Do I need to pay for each movie on Netflix?
    Community Answer
    Community Answer
    No. Your monthly fee grants you access to watch all of Netflix's available titles online. The DVD program is also a flat monthly fee.
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