Q&A for How to Download Photos from Your iPhone to a Computer

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  • Question
    Where do I plug my iPhone 6 in order to transfer pictures to my computer?
    Community Answer
    Community Answer
    You use the lightning USB port on the bottom of the phone. You can also transfer with wifi, but that takes a little more initial effort.
  • Question
    After pressing the import, it starts to import and then stops with a message saying "there is a fault", but doesn't describe the fault. What should I do?
    Community Answer
    Community Answer
    Did you allow access to the data. Check the iPhone, unlock the screen and allow access in the popup of the iPhone OS.
  • Question
    What should I do if my device does not show up?
    Community Answer
    Community Answer
    If your computer doesn't recognize your device, then download iTunes and try again. You can also use cloud storage and access it from your computer.
  • Question
    How can I reverse this and transfer photos from my PC to my iPhone?
    Community Answer
    Community Answer
    Yes. Plug your iPhone into your computer, then go to file explorer. You will see iPhone at side. Open up the folder where your photos are saved, and drag them to your iPhone's icon.
  • Question
    Why do I see a message that says "No photos found" when there are photos?
    Community Answer
    Community Answer
    I had that problem, even after I clicked "Trust this computer" on my iPhone's pop-up window. The only thing that solved it was opening up iTunes on my laptop with my phone synced to it. I was then able to import photos using the Windows Photo app.
  • Question
    How do I select all my photos without clicking each one individually?
    Tae Balat
    Tae Balat
    Community Answer
    Shift key + "A" key should select all the items at once. To double check, in the upper right corner of the photo page, there should be an indicator showing how many are selected.
  • Question
    Why are not all the photos showing up on my iPhone?
    Community Answer
    Community Answer
    Try unplugging the USB cable and plug it in again. After that, more photos should show up. Repeat as often as needed until all photos show up.
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