Q&A for How to Fix a Cell Phone

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  • Question
    How do I revive dead pixels on my phone?
    John Melvin Gusago
    John Melvin Gusago
    Community Answer
    Please identify if it is a dead pixel or a stuck pixel. Dead pixel: probably just black. Stuck pixel: it is either one or two of the sub pixels is working [R,G,B] or just white. Also, know if your phone is still on the warranty period. If it is a stuck pixel you can fix it by using some apps that you can download, or if you are using Samsung just dial *#0*#. If it is a dead pixel it is hard to solve that problem because you can pay for it to be fixed but sooner or later it will show again.
  • Question
    How do I fix my phone when it won't turn on?
    Community Answer
    Community Answer
    Try plugging it in -- it may be out of charge. If it still doesn't turn on, take out the battery and put it back in (if possible with your phone). Otherwise, try contacting tech support or resetting your phone through your PC.
  • Question
    What can I do if the audio no longer works as well after getting wet?
    Community Answer
    Community Answer
    Your phone's speaker is most likely damaged, due to the water. You should get it checked at a repair shop.
  • Question
    What do I do if my phone powers off, even though it's charged?
    Community Answer
    Community Answer
    You could try removing the battery for a while, then restarting it and, if that doesn't work, perform a hard reset.
  • Question
    My phone is rooted. How do I fix it?
    John Melvin Gusago
    John Melvin Gusago
    Community Answer
    Try to factory reset your phone. This will wipe all of your data on your phone and restore it like when you first bought it. If that does not work you can download some applications to boost your rooted phone but be careful. Some rooted apps damage your phone. You cannot undo your rooted phone and when you rooted your phone the warranty does not apply anymore.
  • Question
    How do I repair my charging port?
    Community Answer
    Community Answer
    If it's user serviceable, repair it by looking up instructions on the makers website or read instructions. If it's an iPhone, take it to an Apple Store.
  • Question
    How do I fix my phone if I forgot my pattern?
    Community Answer
    Community Answer
    Do a Google search for "phone recovery mode" with the phone being the name of the phone model. Once you get into recovery mode, find a "reset phone" button and navigate the menu(s) with the volume buttons and click with the power button.
  • Question
    Incoming calls go straight to voicemail, but it doesn't ring. Why?
    team2 Phonefix
    team2 Phonefix
    Community Answer
    If your phone is set to "Do Not Disturb," most or all of your phone calls will go directly to voicemail. So it's worth checking to see if the phone has been accidentally put in that mode.
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