2 Easy Ways to Restore a Disabled Gmail Account

Download Article

A user-friendly guide to appeal and access a disabled Gmail account

Written by Rain Kengly

Last Updated: February 18, 2025 Fact Checked

Download Article

Starting an Appeal

|

Downloading Data from a Disabled Account

|

Video

Was your Gmail account disabled? Some common reasons for Google to disable a Gmail account include spamming, phishing, and creating a false identity. If Google has mistakenly disabled your account, you can send an appeal or download your account's data to export it elsewhere. This wikiHow will show you how to recover and appeal a disabled Gmail account.

Things You Should Know

If your Gmail account has been disabled, you can start an appeal or download your account data.
To start an appeal, sign into https://accounts.google.com/Login and click "Start Appeal".
To download data, sign into the disabled account. If your account is eligible, you'll see "Download Data".

Method 1

Method 1 of 2:

Starting an Appeal

Download Article

Go to https://accounts.google.com/Login in a web browser. If your account is disabled, you won't be able to sign into Google services or use "Sign in with Google".^{[1]
X
Research source}
Enter your email or phone number and your password.^{[2]
X
Research source}

Advertisement
3
Check for an explanation. When your account is disabled, you'll see a reason.^{[3]
X
Research source}
- If you don't see a reason, you may need to recover or reset your password instead.
4
Click Start Appeal. If your account is disabled, you can request to access it again.^{[4]
X
Research source}
- If you don't see this button, your account is not eligible for an appeal. You'll need to create a new Gmail account.
5
Begin the appeal process. You may be asked to provide your name, current and/or alternate email address, phone number, and an explanation regarding your account.^{[5]
X
Research source}
- Be sure to include any relevant information, especially if your account had been hacked recently.
- Complete the form and click Submit.
- Google will review your appeal and notify you of their decision based on the contact information you entered in the form.

Method 2

Method 2 of 2:

Downloading Data from a Disabled Account

Download Article

Go to https://accounts.google.com/Login in a web browser. If you don't have access your account, you may be able to download saved data from some Google Services.
2
Sign into your Google account. Enter your email or phone number and your password.^{[6]
X
Research source}
- If your account was disabled due to valid legal requests, account hijacking, or content violations, you won't be able to download your data.
3
Click Download Data. This will export and download data such as: emails, documents, calendar, photos, YouTube videos, and account activity.^{[7]
X
Research source}
- If you don't see this button, you won't be able to download your Gmail's account data.
- You can create a new Gmail account, or you can use a different provider, such as Outlook or Yahoo.^{[8]
  X
  Research source}