How to Trust a PC or Mac on Your iPhone: 2 Easy Ways

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A quick guide to the "Trust this Computer" alert on your iPhone

Co-authored by wikiHow Staff

Last Updated: June 4, 2024 Fact Checked

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Trusting a Computer

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Resetting Your Trust Settings

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Video

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Q&A

This wikiHow article teaches how to tell your iPhone that the computer you've connected to can be trusted with your iPhone's data, and is required in order to sync your iPhone with a computer. To trust a PC or Mac, you'll just need to connect your iPhone to your computer, unlock its screen, and tap Trust.

Quick Steps to Trust a Computer

Plug your iPhone into your PC or Mac computer.
Unlock your iPhone, if it isn't already.
Tap the Trust button in the pop-up.
Click the Trust button on your computer if one pops up. (optional)

Part 1

Part 1 of 2:

Trusting a Computer

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You'll be prompted to trust computers that you haven't connected to and trusted in the past.
The screen will need to be unlocked in order to trust the computer you're connected to.

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Tap Trust in the notification that appears. You should see this notification pop up as soon as you unlock your screen.
- If the Trust notification doesn't appear, you may have already trusted the computer in the past. If you haven't, you may need to reset your Trust settings.
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Allow your computer to access your iPhone (optional). If you want your computer to be able to access information on your iPhone:
- Mac: Open Finder and click Trust.
- Windows: Open iTunes and click Continue.^{[1]
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Part 2

Part 2 of 2:

Resetting Your Trust Settings

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You can find the Settings app on your Home screen. The icon is a gray gear.
You'll find this at the top of the third group of options.
It's near the bottom of the menu.
Any computers that you've previously trusted will be removed from your iPhone's memory, and you'll be prompted to trust any computer you connect to.
The Trust notification should appear after unlocking the screen.
If the Trust notification isn't appearing, iTunes may be out of date and unable to connect. You can check for updates using the iTunes update checker.
Rebooting your iPhone may get the notification to appear. Press and hold the Power and Home buttons until the screen turns off and the Apple logo appears. Try connecting again after the iPhone boots.

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Question

How do I trust a computer that was distrusted?

Community Answer

Try disconnecting and reconnecting the device to get the notification again, then click 'Trust'. If that doesn't work, disconnect the device and go to iTunes > Preferences > Advanced, and click 'Reset Warnings'. Confirm that you want to. Reconnect the device and the notification should appear again.

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Question

Where do I find iTunes on my phone?

StrangelyQuiet

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The app has a purple background with a white star in the middle. If you don't see it, try using the search bar. If it's not there, download it from the app store.

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If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
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