How to Change or Update Your Payment Method on Netflix

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It's easy to edit your billing information on Netflix

Co-authored by Rain Kengly Reviewed by Stan Kats

Last Updated: November 19, 2025 Fact Checked

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Using the Website

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Using a Provider Package

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FAQ

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Video

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Q&A

Want to update how you pay for Netflix? Whether you're signed up through Netflix or have a package deal with your carrier or provider, it's easy to update your billing information. Just be sure you have a valid payment method ready. Here's how to update payment information on Netflix.

Changing Your Netflix Payment Method

To change your payment method on Netflix, log in to the Netflix website, select the main profile, and then select Manage Profiles. Click Membership, Manage payment method, and then click Update. Enter your new payment method.

Section 1 of 3:

Using the Website

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1
Go to the Netflix Manage payment info page in a web browser. Currently, you can't update your payment method unless you're using the website, or if the Netflix app was downloaded from the Samsung Galaxy store.^{[1]
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- To get to this section from the Netflix homepage, select your profile picture in the top-right corner, and then click Manage Profiles > Membership > Manage payment method.
- If you have Netflix through your carrier or TV/internet provider or carrier, see the next section instead.
This will be next to the payment method you want to change.

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This will allow you to add a new payment method.
Input the card number and billing details. If you're using PayPal, you'll be asked to sign in and confirm.^{[2]
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Change your preferred method (optional). If Netflix doesn't automatically set the new payment method as your default, do the following:
- Select the three dots next to Update on the new payment method.
- Select Make Preferred.
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Delete payment methods (optional). If you want to remove any other payment methods saved to your Netflix account, do the following:
- Select the three dots next to Update on the payment method you want to remove.
- Select Remove.

Section 2 of 3:

Using a Provider Package

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1
Go to your provider's website. If you subscribe to Netflix through a package deal with a carrier or provider, you'll need to manage your payment information through that provider. Here are the following partners that offer a package with Netflix:
- Cox
- Comcast Xfinity
- Comcast Xfinity Package
- DirecTV Package
- Dish Package
- Frontier Package
- Optimum Package
- T-Mobile Package
- Verizon Package
This will vary for each provider. If you need help, contact your carrier's support team.
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Add a new payment method to your billing. You should see an option to add a new credit card, debit card, or payment method. Some providers may need you to add a new payment method before you can delete the previous one.
- If you have auto-pay enabled, you may need to disable it before you can update your payment method.
- Once the payment method is updated for your provider, Netflix will be billed accordingly.

Section 3 of 3:

Frequently Asked Questions

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How do I see my Netflix plan and cost? You can check your Netflix billing by going to the payment history page. Make sure you're logged into your Netflix account.
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Why was my payment method declined? If your payment method was declined, you likely had insufficient funds or the payment was blocked by your bank. Check your payment methods and make sure all the information was added correctly. If it's correct, check your bank or financial institution.
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Why was my account cancelled? If you get Netflix through another service, such as your internet/TV provider or carrier, your Netflix account may get cancelled if there's an issue with that provider. For example, if you miss a payment with the provider, the package with Netflix will be affected. If you cancel your service with the carrier, your service with Netflix will also be canceled.
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Why was I charged earlier than expected? If you change your Netflix plan or if there's a price change to the available plans, you may be billed on an earlier date. This could also happen if your billing date is scheduled on a day that doesn't exist for that month (such as the 31st).
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What do I do if my payment method is not accepted? If your payment method isn't accepted when you try to add it to Netflix, you can try another method. Currently, Netflix accepts: Visa, MasterCard, American Express, Discover, some virtual cards, prepaid cards, Netflix gift cards, and PayPal.

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How can I pay my Netflix bill through my mobile device?

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You can download the app, and then pay through there.

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How can I find out why I am being charged 15.89 on my Mastercard by Netflix when I don't use it?

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That is an annual or monthly service charge. You pay per month, not for usage.

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How can you change a debit payment to gift payment?

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If you are the primary account holder, click your profile on the upper-right side of the screen, click Your Account, then at the bottom of the page, enter the code in Gifts & Offers.

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