Jacqueline Whitmore Website

Jacqueline Whitmore

Author and Business Etiquette Expert

Jacqueline Whitmore is a business etiquette expert and keynote speaker based in Orlando and Palm Beach, Florida. Jacqueline has over 27 years of industry experience. In 1998, Jacqueline founded The Protocol School of Palm Beach, now regarded as one of the world’s leading professional presence training firms. Jacqueline has advised an array of prestigious clients, including Caterpillar, Royal Caribbean, Deloitte, KPMG, the Federal Aviation Administration, Ernst & Young, Amgen, Novo Nordisk, Tiffany & Company, and Bacardi. She specializes in business etiquette, international protocol, dining etiquette, and polished communication skills for today’s workplace. Jacqueline is the author of two acclaimed books, Business Class: Etiquette Essentials for Success at Work and Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals.

Education

  • BS, Telecommunications, University of Florida

Professional Achievements

  • Author of two acclaimed books, Business Class: Etiquette Essentials for Success at Work and Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals
  • Featured in major media outlets including BBC World News, CNN, Fox News, NPR, The New York Times, The Wall Street Journal, and Time magazine

Certifications & Organizations

  • Member of the Association of Image Consultants International (AICI)
  • Certified as a Women’s Business Enterprise through the Women’s Business Enterprise National Council (WBENC)
  • Certified Woman-Owned Business through the U.S. Small Business Administration (SBA)

Favorite Piece of Advice

Etiquette isn't about perfection. It is the art of knowing how to treat other people.

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Forum Comments (2)

What are the most important parts of phone etiquette?
You should always be sure to set up your voicemail. Especially if you're recruiting, recruiters will often call you, and you may not be able to answer. These days, especially, most of us do not answer calls from unknown numbers, given the amount of spam we receive. For this reason, having a professional voicemail is essential, as it starts you off on the right foot with prospective employers. It can be simple, like, "Hello, I'm not able to come to the phone right now. Please leave a message, and I'll call you right back."
How do you properly set a table for dinner?
The most important thing to know when you're setting your dinner table is ask yourself, "What am I serving?" So if you're serving salad, an entree, and dessert, then you'll want to put out a salad fork, a dinner fork, a dinner knife, and a dessert spoon. You want to make it so that when you look at a table, you can tell a lot about what you're going to eat just by looking at the silverware.

Co-authored Articles (5)

85 Funny 50th Birthday Quotes and Messages

Plus, learn what makes turning 50 truly specialThey say fifty is nifty, and so are these hilarious birthday wishes for the special 50-year-old in your life! Keep scrolling for funny birthday wishes and quotes that are su...

How to

Speak Professionally on the Phone

Stay sharp on every call with these top tipsEmails, live chat, web inquirers, and social media all have their place, but the phone is still the preferred communication choice for many when it comes to business. How many ...

How to

Address a Woman in a Business Letter

A business letter uses a formal tone, and has specific requirements for ''salutations'' -- greetings that specifically reference the intended reader. An improperly drafted business letter could offend a potential employe...

150+ Best "Thank You for Your Support" Messages & Quotes

Business etiquette coach Jacqueline Whitmore's tips for expressing gratitudeWhether someone has given you a recommendation for a job or they've expressed their condolences after the death of a loved one, saying "Thank yo...

155+ Funny “Happy Birthday Boss” Wishes, Messages & Quotes

Plus, writing tips when sending your boss fun wishes & GIFsJust because you’re wishing your boss a happy birthday doesn’t mean you can’t show off your sense of humor. If you know your boss is comfortable with it, s...