How to Use or Disable the Get Help App in Windows 10

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Get help with your computer, or disable Get Help pop-ups

Co-authored by Hannah Dillon Reviewed by Stan Kats

Last Updated: January 18, 2026 Fact Checked

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Getting Help in Windows 10

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Disabling the Get Help App

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Reinstalling the Get Help App

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The Get Help app is a built-in Windows 10 system app that can help you diagnose and troubleshoot issues with your computer. Opening and using the app is very easy. However, the app can sometimes be a nuisance, and its pop-ups may be bothersome. In this article, we'll teach you how to get help in Windows 10 using the Get Help app, how to disable it, and how to reinstall it if it's missing on your device.

Get Help in Windows 10

To use the Get Help app, type "get help" into the taskbar, click Get Help, then type your question into the text bar.
You can disable the Get Help app by removing the Get Help keybinding on F1, or by uninstalling Get Help altogether.
Get Help can be reinstalled from the Microsoft Store.

Section 1 of 3:

How to Get Help in Windows 10

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Get Help is an app in Windows 10 and Windows 11 that allows you to troubleshoot problems you might be having with your computer.
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Click Get Help. The Get Help system app will open. Use the search bar in the app to look for your problem, and use the suggestions and troubleshooters inside the app to fix the problem that you're having with your computer.^{[1]
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- Alternatively, you can go to Settings > System > Troubleshoot > Other troubleshooters.
Next to the magnifying glass icon, there will be a text bar that says "Example: Can't install Office." Place your cursor into this bar and type what you need help with (for example, "Bluetooth not working.")
The Get Help app will populate with articles from Microsoft Support as well as Microsoft's help community forum. Click on one of the topics to get the steps on how to fix your issue.
If the articles aren't helping, you can click the Contact Support button to get connected with a Microsoft customer service agent who can give you one on one support.

Section 2 of 3:

Ways to Disable Get Help

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Disable the F1 help functionality To make it so the Get Help app won't pop up when you press F1, you can disable this hotkey.
- Run the following command prompt script with admin privileges:
  @echo off taskkill /f /im HelpPane.exe takeown /f %WinDir%\HelpPane.exe icacls %WinDir%\HelpPane.exe /deny Everyone:(X)^{[2]
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- Alternatively, you can use AutoHotKey to change what the F1 key does when you press it.
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Uninstall the Get Help appTo completely disable Get Help, you can fully uninstall the Get Help app. Here's how to do it:
- Open PowerShell as an administrator.
- Run the command Get-AppxPackage *Microsoft.GetHelp* -AllUsers | Remove-AppxPackage.
- Wait a few moments while Microsoft uninstalls the Get Help app.

Section 3 of 3:

Ways to Reinstall Get Help

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If you uninstalled Get Help and decide you'd like the app back on your computer, the easiest way to reinstall it is via the Microsoft Store. Go to the Get Help app's page in the Microsoft Store and click Install to start reinstalling Get Help.
You can also run a command to get the Get Help app back on your computer. To do this, open Command Prompt as an administrator, and run the command winget install --id Microsoft.GetHelp -e.^{[3]
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